Feel safe and confident with your phone, your computer, and your money.

Plain-language help for seniors and the families who help them. No jargon, no rush.

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A smiling grandmother and her granddaughter sit together on a sofa, looking at a smartphone

One habit that stops most scams

  1. Step 1Stop.Pause before you act.
  2. Step 2Hang Up.End the call, text, or email.
  3. Step 3Call Back.Use a number you already know.

If a call, text, or email asks for money or personal details, pause. End the contact. Then call the person or company back using a number you already know, like the one on your card, bill, or in your own contacts. A real bank, agency, or family member will understand.

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¿Prefiere español? Pare. Cuelgue. Llame usted. Nuestro manual en español está en la página de recursos.